FAQ: CableKit - Ultra Portable USB Cable & Adapter by Lever Gear
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What type of connectors does the cable come with?

The cable has a USB-A connector on one end. You can choose either a micro-b or iphone connector for the other end of the main cable. Then you can also chose an adapter - either iphone, USB-C or USB micro-b for a secondary connection.

Last updated: July 02, 2019 09:17

How do I pick which cable and adapter I want?

You will have an opportunity to pick your cable(s) and adapter(s) after the campaign when we send out our surveys. If you order more than one CableKit you can pick different options for each one.

Last updated: July 02, 2019 09:17

Does it come in any other colors?

It only comes in black at this time.

Last updated: July 02, 2019 09:10

What if I want to get a different number of CableKits than are listed on the pledge levels?

If you want to get a different number of CableKits than listed in the pledge levels, just pledge for the level below what you want and increase your pledge by the per unit amount noted in the reward level description. For example, if you want 6 CableKits pledge $63 (plus shipping) at the 4-pack reward level ($10.50 x 6).

Note: If you pledge more than the pledge level, Kickstarter may assume some of that is for shipping so please double check to make sure your pledge includes the shipping for your region.

Note2: Somehow we did the math wrong for the “Gifts for the Gang” 10 pack and only listed it at $92 (instead of $95). Our muff is your $3 gain. However, if you want to add a few extras, please add $9.50 per additional CableKit (plus shipping).

Last updated: July 02, 2019 09:17

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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